More Phone Tag - New Player

After documenting the series of events leading to my complaint to the OCC and a call from an executive mortgage specialist, I sent an email to Wells Fargo executives to express my displeasure with the service I had received so far.  I included a link to this blog.

I received a new call from a different executive mortgage specialist on 9/19/12.  At home.  While I was at work.  I called back on the 19th and left my work number.

I received a call back on the 20th.  At home.  Again.  While I was at work.

I called back again on the 21st, reiterating that nobody is at home during work hours and to call back using my work number.

Despite a promise on the machine to return calls within 24 hours, I have not heard back as of 9/24/12 by the close of business.